Triple Room
- 1 King-size bed
- Heating
- Bathtub
- Air conditioning
Hotel · Florence · Tuscany
Hotel Palazzo Dal Borgo
A 15th-century palace in the heart of Florence, steps from the station and a short walk to Ponte Vecchio.
- 10-minute walk to Ponte Vecchio
- Breakfast with pastries and local delicacies
- 24-hour reception and express check-in
8.8
Great
1684 reviews
Booking.com 8.8 · 1684 reviews
About
Hotel Palazzo Dal Borgo
Hotel Palazzo Dal Borgo occupies a 15th-century palace in the Florence Historic Centre, a 10-minute stroll from Ponte Vecchio. The building's period character carries into the rooms, where painted ceilings and high-quality linen set the tone. A courtyard hosts summer breakfasts, and the on-site restaurant and bar cover the rest of the day.
The location is the property's main draw — about five minutes on foot from Santa Maria Novella station, with the Duomo, Uffizi, and major restaurants within easy walking distance. Staff are consistently praised for their helpfulness, from quick check-in to recommending local eateries like Il Latini and La Dantesca.
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Central, station-adjacent location — About five minutes on foot from Santa Maria Novella station and within easy reach of the Duomo, Uffizi, and Ponte Vecchio.
- Historic palace setting with character — The 15th-century building offers painted ceilings and a courtyard for al fresco breakfast — a sense of place you don't get in chain hotels.
- Breakfast with local touches — Guests regularly praise the spread — pastries, local delicacies, freshly squeezed juice, and a hot option like scrambled eggs.
- Attentive, helpful staff — From express check-in to restaurant recommendations, the team is repeatedly described as welcoming, friendly, and efficient.
–
Worth weighing
3 to weigh- Rooms and cleanliness get middling marks — The guest rating for rooms and cleanliness sits at 6/10, suggesting inconsistent upkeep or dated furnishings in some areas.
- Hot breakfast items can disappoint — While the selection is broad, one guest found the scrambled eggs, bacon, and sausages 'not that great' — the pastries are the safer bet.
- Check-in window is tight — Check-in is only from 14:00 to 23:59 — late-night arrivals outside this window may need to arrange otherwise.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double or Twin Room
- 1 King-size bed
- Heating
- Bathtub
- Air conditioning
Quadruple Room
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Junior Suite
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Superior Double Room
- 1 King-size bed
- Heating
- Bathtub
- Air conditioning
Single Room
- 1 Single bed
- Heating
- Bathtub
- Air conditioning
Family Room
- 2 King Size Beds
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/out
- Pets allowed
- Rooms/facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Key access
- Smoke detectors
- Fire extinguishers
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/ticket assistance
- Grocery shopping service
- Babysitting/child services
- Fax/photocopying
Food & Drink
- Coffee shop
- Bar/lounge area
- Restaurant
- In-room breakfast
- Special diet menus
- Electric kettle
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
Outdoor & Accessibility
- Garden area
- Toilet for disabled
- Bathroom for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 1,684 reviews
Booking.com · 8.8 · 1684 reviews
8.8Verified guest“Charming hotel in a very central spot, with exceptionally accommodating staff, efficient service, and a great breakfast.”
8.8Verified guest“Modern and clean, with friendly reception staff and amazing service. The room was comfortable, with a magnificent painted ceiling and looked exactly like the pictures.”
8.8Verified guest“We absolutely loved the breakfast — a perfect selection of pastries and local delicacies that made our mornings a real culinary adventure. The staff were super helpful pointing us to hidden-gem restaurants nearby like Il Latini and La Dantesca, just a hop away for more good eats.”
8.8Verified guest“Location — great! The staff are great.”
8.8Verified guest“Location.”
8.8Verified guest“The location was good, within walking distance of the station, and we found the breakfast staff more than pleasant.”
04 — Location
Getting around Florence
The property sits in Florence.
Station & Transport: Santa Maria Novella station is about a 5-minute walk, making this an easy pick for arrivals and day trips.
Historic Core: Ponte Vecchio is a 10-minute stroll, and the Duomo and Uffizi are within easy walking distance.
Dining Out: Staff can point you to local favourites like Il Latini and La Dantesca, both a short hop away.
Via Della Scala 6, Florence, Tuscany, 50123, Italy
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 28 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 11:00. Express check-in/out is available.
Is the hotel close to the train station?
Yes, Santa Maria Novella station is about a 5-minute walk from the hotel, according to guest reviews.
Does the hotel allow pets?
Yes, pets are allowed, and pet amenities are available on request.
What breakfast options are served?
Breakfast includes pastries, local delicacies, freshly squeezed juice, cereals, fruits, and hot items like scrambled eggs and bacon. In-room breakfast is also available.
Are there family-friendly rooms?
Yes, the hotel offers a Family Room with two king-size beds, and guests with young children have praised the room layout.
The bottom line
For travellers who value location and character over cosmetic perfection, Hotel Palazzo Dal Borgo delivers — a historic palace steps from the station, with a breakfast worth waking up for and staff who go out of their way to help.
8.8Best for: first-time Florence visitors, train travellers, and families wanting a central base.
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